Heather and Alison, Part 1

How does the GROW model help this leader to think through her next moves?

Heather and Alison, Part 2

Deeper listening, for metaphors, or body connections, and using the clients language all help client to access their learning. What strategies does the coach use to deepen this client's work?

Coaching Culture

How might pursuing a coaching culture, one that uses effective questioning, deep listening and feedback, maximize the talents of both the leader and the team? What are the benefits and challenges of becoming more coach-like?